State Farm® Insurance Agent Randy Ems
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
zainab kakal
February 21, 2025
"Brian is very cooperative and nice person I am very happy with him and his promt service thank you very much Brian zena"
macro macro
October 19, 2023
"SPAMERS. Watch out."
Nathan Klimek
April 27, 2023
"I have always had positive expereince working with Randy Ems and the team. They easily allowed me to add renters' insurance to my coverage. The process was quick and painless and renewing my renter's insurance was a breeze! Good people who have a customer service focus. Highly recommend!"
"Thank you Nathan! If there’s anything else you need please let us know and we would be happy to help!"
T.C. W
February 6, 2023
"Tim is great to work with. Excellent customer service."
"Thank you for the review! If there’s anything you need please let us know, we’re always happy to help!"
Wayne Kahn
January 31, 2023
"Amy is wonderful,she is the epitome of customer service."
"Thank you Wayne! We pride ourselves on our customer service so it’s great to hear we, and especially Amy, are meeting your needs."
Glenna Adams
December 15, 2022
"I have been Randy Ems for years. Today I talked to Brian and he was friendly, helpful, and a good listener. I have always found anyone in the office to be friendly, helpful and able to help me solve my "problem." Thanks!"
"Thank you Glenna! We pride ourselves on the service we provide to valuable clients like yourself, so it’s great to hear we’re meeting your needs. If there’s anything you need please don’t hesitate to give us a call, always happy to help!"
rahul choudhary
November 2, 2022
"I am Randy's client for short 10+ years :) Tim from their office is super helpful and very efficient. We have every kind of insurance under the sun through them and really pleased with the service. Highly recommended!!!"
"Thanks Rahul! If there’s anything else you need please let us know and we would be happy to help!"
Isabella Heidenreich
July 13, 2022
"They’re always very quick and get me exactly what I need! Available for questions, willing to explain everything I have questions about. Would recommend!"
"Thanks Isabella! We’re very happy to hear that we’re meeting your insurance needs. Please fee free to reach out if there’s anything else you need!"
Rick Scarff
June 11, 2021
"Tim Lange is very professional and efficient. I can always count on him for quick follow-up which is critical to me as I have many policies with the agency and they frequently need updating. Keep up the great work!"
"Thank you very much, Rick! If there’s anything else you need please let us know and we would be happy to help!"
Katie Lange
May 20, 2021
"Always super helpful & efficient with the growing insurance needs of our family! Highly recommend!"
"Thank you, Katie! I’m very happy to hear that we’re meeting your family’s needs!"
Cathy Ferrel
December 22, 2020
"I deal most of the time with Tim Lange at Randy Ems State Farm Office on the corner of Rt. 59 & Montgomery in Naperville. Tim always has the answers to my questions quickly, always guides me the right way through any problems and just knows what he's talking about. He's ALWAYS friendly, yet very professional when we are talking. I always get off the phone satisfied that all my insurance needs are being handled properly.....great, great people!!!"
"Thank you very much Kathy! It’s great to hear that we’re meeting your needs, and if there’s anything else we can do please let us know!"
Sherry Allen
August 16, 2019
"Just moved to Illinois and they made transferring my insurance from Michigan very easy"
"Thank you, Sherry!"
Valarie Foulk
May 3, 2019
"Working with this office, especially Nicole Jaracz, has been so easy. Phone calls are to the point and questions answered promptly and thoroughly. Follow ups are timely. As a mom with two little kids, I greatly appreciate this! I would gladly recommend Randy Ems State Farm office."
"Thank you, Valarie!"
