State Farm® Insurance Agent Randy Ems

"I always had very good experience working with these guys. They promptly works on request and resolving all concerns. I worked with Tim and Brian and both are great guys."

"SPAMERS. Watch out."

"I have been with State Farm for a long time and will continue to do so! Always great customer service!"

"I have always had positive expereince working with Randy Ems and the team. They easily allowed me to add renters' insurance to my coverage. The process was quick and painless and renewing my renter's insurance was a breeze! Good people who have a customer service focus. Highly recommend!"

"Tim Lange is very helpful and quick to respond. Working with him has been a pleasure. He not only helps with working on the insurance premium, but also gave us good advice regarding adding our teenage son to the car insurance. Highly recommend him for all insurance needs."

"Tim is great to work with. Excellent customer service."

"Amy is wonderful,she is the epitome of customer service."

"Working with Randy and his State Farm team has been a refreshing change from prior insurance companies and agents. Randy and his team are true professional knowledgeable about the product they sell. Most of all they understand the lost art of customer service. Randy and his team represent State Farm very well in fact outstanding. My personal interactions have been excellent. Joseph Smith 2023"

"I have been Randy Ems for years. Today I talked to Brian and he was friendly, helpful, and a good listener. I have always found anyone in the office to be friendly, helpful and able to help me solve my "problem." Thanks!"

"Always have had outstanding service from Randy and his team. Always very friendly and helpful. Great to do business with him."

"I am Randy's client for short 10+ years :) Tim from their office is super helpful and very efficient. We have every kind of insurance under the sun through them and really pleased with the service. Highly recommended!!!"

"I have been with this state farm office for a couple decades. Every time I needed their assistance they were friendly, helpful, and punctual. They treat me like family and have been extremely patient with me over several moves and cars. Thanks to everyone there for making my life a little less stressful!"

"They’re always very quick and get me exactly what I need! Available for questions, willing to explain everything I have questions about. Would recommend!"

"Very helpful and responsive!"

"Tim Lange is very professional and efficient. I can always count on him for quick follow-up which is critical to me as I have many policies with the agency and they frequently need updating. Keep up the great work!"

"Hands down customer service award winning! Professional. Knowledgeable. Friendly. Efficient. Followed up as promised. Smooth transaction. Thank you Tim!!"

"Always super helpful & efficient with the growing insurance needs of our family! Highly recommend!"

"Always very helpfully and quick to respond and resolve issues."

"I can not say enough about Randy Ems. Not only as my insurance agent who manages multiple policies for myself and family, but as the kind, caring person that he is. We have been customers of his since moving to Naperville 18 years ago. When my husband died 8 years ago he not only came to my home with our life insurance payment but has called, met with me and helped me through a very difficult process. I consider him a friend...think of him like family. Thank you Randy!"

"I deal most of the time with Tim Lange at Randy Ems State Farm Office on the corner of Rt. 59 & Montgomery in Naperville. Tim always has the answers to my questions quickly, always guides me the right way through any problems and just knows what he's talking about. He's ALWAYS friendly, yet very professional when we are talking. I always get off the phone satisfied that all my insurance needs are being handled properly.....great, great people!!!"

"Representatives are very knowledgeable and responsive to their customers needs."

"Just moved to Illinois and they made transferring my insurance from Michigan very easy"

"Great team to work with; very helpful and quick to respond, I am glad I switched from my old agent in Chicago to this office after I moved to Naperville. I do recommend them."

"Working with this office, especially Nicole Jaracz, has been so easy. Phone calls are to the point and questions answered promptly and thoroughly. Follow ups are timely. As a mom with two little kids, I greatly appreciate this! I would gladly recommend Randy Ems State Farm office."

"Very efficient and great to deal with!"